A Free Student Loan Helpline

No personal information (SSN, DOB, etc.) requested or required.
Access Assist
1-844-755-HELP
Access Assist
LIVE CHAT

AccessConnexSM

The first service of its kind to provide on-demand, one-on-one loan repayment and other financial education information to graduate and professional students, AccessConnex is a free helpline that delivers personal, accurate counseling by phone, live chat or email. Our Education Services team members, all Accredited Financial Counselors (AFC®), offer on-demand, one-on-one loan repayment counseling and other financial education information to graduate and professional students. 

By phone, live chat or email, you can get clear, unbiased information that will set you on a sound financial path. 

Monday to Friday - 8:30 a.m. to 5:30 p.m. ET

“My AccessConnex counselor was amazing! Very complete explanations of my options and she understood my special economic situation. I was overwhelmed by my finances and she gave me the answers I needed. I am feeling much better now. Thank you so much.” 

Suffolk University Law Student
Photo of woman talking on cell phone

Personal

As you graduate, you’re faced with many new responsibilities - including paying your student loans. You’ll need information that’s tailored to you and your situation to meet your financial obligations. That’s where we come in.

Accurate

As a nonprofit, mission-driven organization, we have over 30 years of financial education experience. We’ve advised thousands of students like you to help them on the road to a bright financial future. You can count on us.

Professional

Our Education Services team members, all Accredited Financial Counselors (AFC®), will walk you through the details and explain your options. Whether you want to better understand repayment plans or you need help estimating your future monthly payments, our team can help.

Free

AccessConnex is completely free for everyone. We're a nonprofit and our mission is to help you navigate the waters of your student loans. Call us once, or once a week. It's always free.

Share